Coffee, for me, is more than just a simple physical need, or a basic addiction. Like heroin or crack cocaine, it goes much deeper. Like water, air, and decently-written and stimulating reading material, I need coffee. Anyone who has spent time with me in real life can attest to this. I love my coffee. And this is how I like it: strong (very strong) and black. I do not ruin my coffee with weird little froufrou things, with caramel or strawberries or chocolate. These things go NEXT to coffee, not in it. (Just a little trouble with prepositions, people, work on it.)
I also do not share my coffee. If we are drinking coffee together, just leave mine alone. Ok? I want you to keep both your arms.
I remember when Starbucks started. I remember going to their very first store, in Pike’s Place Market in Seattle. I remember when they opened their first two Portland stores simutaneously. They were nice. They were fine. They joined Coffee People and Allann Brothers and others as a place to go on a rainy day to get a good cup of strong coffee. Starbucks wasn’t so special.
Then, they began to spread like a cold virus at a playgroup. And we mocked them, here in Portland, but I at least still liked them. I liked the drive-thru. I liked the dark roast. I liked the comfy chairs and I liked the espresso. I liked the Java Chip ice-cream.
They got silly. They lost sight of their utopian coffee dream, and their coffee got a little weaker, and a lot foufier. They got greedy, opening location after location after location, often within mere blocks of each other and sometimes even opening a Starbucks inside another Starbucks, hopelessly overcrowding areas already rich in good coffee options (like the Pacific NW) while cruelly neglecting areas of real need (like Nouakchott, where they sadly think Nescafe Instant is coffee, a cry for help if I’ve ever heard one).
Still, I couldn’t actively dislike them. Donn and I started dating 20 years ago now, and we’ve made that long drive between Portland and LA many times in those years. I well remember the wasteland it used to be, where your only coffee options were Denney’s, McDonald’s, and gas-station “espresso,” made from real Nescafe with tepid water forced through it.
(Total aside: You have to go to Italy, where the gas-station coffee is super-strong espresso served in little porcelain cups. Really really good coffee. Even churches serve strong coffee in Europe.)
Now, there are several Starbucks dotting the thousand miles of I-5; not as many as in the 3-block radius at the heart of downtown Portland, but it’s much better than it was all those many years ago. When you see one, you can go in, order a double espresso for here, or if you’re feeling flush, a grande cappuccino dry for here, and relax with the policemen. And that is a good thing. So, although most Northwesterners decry the commercialization and heartlessness that the Starbucks corporation represents, I don’t join their ranks. I go to Ava Coffee House or Coffee Monkey here, but I still like Starbucks and I’m always happy to meet someone there (especially if they’re paying).
Also I like their merchandise. I have some fun Starbucks mugs. And Tazo Tea is a good thing.
Last Sunday was a gorgeous day–crisp and clear. The sky was blue; Mt. Rainer was glorious. (I’ve decided it’s my favorite Cascade) We went to see my mother, and decided to take her out to Starbucks for a treat. We settled in a quiet corner, chatted, enjoyed ourselves. The light was beautiful. So I got out my camera and began to snap some photos. I took a picture of Donn in his beret with his coffee cup, looking trés trés à la mode. I took a picture of Abel drinking his hot chocolate.
I took some pictures of my mother.
Then the barista came round the corner and noticed us. “You can’t take pictures in here–it’s against company policy,” he said.
I had a feeling of disconnect: was I back in Africa, where authorities are sensitive to photography in areas where they‘re worried they might not be living up to their international obligations? Do Starbucks employees not wash their hands after using the bathroom? Are employees not smiling? Or perhaps Starbucks has interrogation techniques they‘re not acknowledging. Coffeeboarding?
“What was that, comrade?” we said. “I‘m sorry,” he replied. “I think they’re worried about trade secrets.” Which begs the question: is there a designer or interior decorator anywhere on the planet that hasn’t been in a Starbucks?
(Sample conversation: “I’m thinking, maybe it could look like a Starbucks.”
“I don’t know what you’re talking about. Do you have a picture?”)
Maybe they’re worried we might be spies from Tully’s or Seattle’s Best, come to see what colours are trendy at Starbucks and, at a loss for words (it was sort of a coffee-colored chair and the table had a checkerboard pattern), having to take pictures to show our own soulless corporate bosses what mere words could not describe.
He said we could write and get permission. “Yes hello, if I happen to be in Seattle and have managed to carry off my 84-year-old mother from her assisted living complex and if the light happens to be slanting perfectly, could I please please oh pretty please take a snapshot of her and her grandson? Please?” He said a couple who met at Starbucks got permission to film a tiny snippet of their wedding video at the café. (They’re so lucky!)
Whatever, bean-smoker.
At least they didn’t grab my camera and empty out the film, like they did in communist countries when you took pictures of the protests.
I don’t want to hate them. They really have revolutionized coffee. They have made it so that Americans in France can hold their heads up high and say, “Yes American coffee USED to be horrible but now, we’ve changed. Good coffee exists and isn’t too hard to find in America.”
But along the way, I think the constant caffeine buzz did some permanent damage.
And I’m sad about that.
Not just for them, but for what it might say about my future.
25 comments
January 18, 2008 at 12:55 am
Linda
They now have about a dozen Starbuck places here in Paris. Some of the places are quite lovely with chandeliers hanging from the ceiling. I’m in the minority of people in the world who doesn’t drink coffee so I usually get their hot chocolate. When the first Starbuck’s opened here the French were like, “Why would you want coffee to go?” as they usually just run in to a place, stand at the bar and slug one small espresso back and leave. Now they are all sitting in the comfy chairs, talking or working on their computers and, finally, not smoking.
January 18, 2008 at 2:24 am
Rebecca
Oooh, a picture of you!
I’ve only had espresso once – and it was in Rome just after I had an audience with the Pope (it was Ash Wednesday). I think that’s pretty cool 🙂
January 18, 2008 at 3:33 am
Antique Mommy
In Italy, at the gas stations? You can drink either the coffee or the gas, both have a very strong rich flavor that will keep you going. Costs about the same. I am a bourgeois American. Don’t get in the way of my Folgers and Coffeemate.
No pictures in Starbucks? Of your sweet mama? Pleeeeeze. Way to build customer relations.
January 18, 2008 at 8:22 am
Rebecca
SOMEONE was a little over-zealous about their job, eh? I’m trying to remember if I’ve ever taken a picture at Starbucks – there isn’t one terribly close to us, but it’s sort of nice, in a homogenized sort of way.
I love seeing pictures of you – you look NOTHING like how I’d pictured you.
January 18, 2008 at 9:50 am
Kris
Um… I beg to differ.
When I worked at Starbucks they NEVER told us that it was against company policy for patrons to take photos. In fact, that whole motto of Starbucks is that they want the customer to feel it is a place they can go and relax and be peaceful.
You should seriously call their corporate headquarters and tell them what happened – I bet they’ll send you a bunch of coupons for free coffee. (That’s another Starbucks policy – if the customer is unhappy with the service in anyway – give them a coupon or several)
FIGHT THE MAN! 😀
January 18, 2008 at 9:51 am
Kris
I just did a google search and didn’t run across a whole lot about the policy off hand, but I did find this hilarious photo:
January 18, 2008 at 10:05 am
Pieces
“Comrade”–you’re funny! What next? They’re going to come push grandma off her chair and laugh when she says she can’t get up?!
That is absurd.
I agree with Kris. Send off a nicely worded email, link to your blog and see what kind of butt-kissing they do. After you’ve deleted my comment, of course.
That photo she posted is hilarious.
January 18, 2008 at 10:22 am
gretchen from lifenut
“Whatever, bean-smoker” sounds like something you should put on a t-shirt.
I love the pictures you managed to capture before the partner/pipsqueak intervened.
January 18, 2008 at 6:22 pm
LIB
Those are WONDERFUL pictures! Your muse was definitely with you that day! I agree with “Pieces” Starbucks Corporate need to see these.
January 19, 2008 at 1:52 am
Caffienated Cowgirl
Man, I guess I should feel happy that they didn’t accost me in London when I snapped some photos.
You’re right…do they honestly feel that a photo is going to reveal something that people don’t already know?
January 19, 2008 at 7:02 am
Allison
Where I live…..here in the Midwest among 50 kajillion acres of corn…..people don’t even know what Starbucks IS, I’m afraid. If the word ever came up, they’d say, “Huh? What’s that?” Except it would come out……”What-th that?” because of the missing teeth and all.
January 19, 2008 at 10:03 am
meredith
I am like you when it comes to coffee. I had some expressos at Starbucks the last time I was in the states, and they were OK, but none of their fancy mixes for me. But not being able to take a photo…?
I am glad you Abel got your photo before the photo police got you…I had you imagined with short hair, even though I grilled my friend’s husband about what you looked like 🙂
January 20, 2008 at 11:26 am
Jeanne A
Back to the topic of cold medicine—-
This morning my friend at church told me that you could get the old Sudafed if you asked for it at the pharmacy and signed for it.
January 20, 2008 at 3:50 pm
Louise
I agree about Tazo Chai. Yum. And the chocolate covered pretzels with the yummy goo inside…. My fav place to meet a friend.
but give me my Timmy’s any day in the coffee line. (and that’s in the Pacific SW, the Canuck equiv of Pac NW!)
I have been in Africa sooo long that I now passionately love Nestlè’s “3 en 1” little instantané café avec du sucre et du lait, en poudre… in a nifty little red bag, just add hot water… sorry!
January 20, 2008 at 5:20 pm
slouching mom
So, it’s been how long since you’ve been commenting at my place? And I never was able to get a link back to your place so that I could meet YOU. Until today, when there it was — your site address! I feel as if I’ve been given the keys to the castle. I’m giddy!
My take on Starbucks — I like Starbucks. Many, many venti skim vanilla lattes worth of like.
But I don’t like that I like Starbucks.
Nice to ‘meet’ you, finally.
January 20, 2008 at 9:08 pm
Jolyn
hubby and I got TWO gift cards to Starbucks, so we don’t even have to share, so HA!
I, too, was surprised at your photo, since I didn’t realize I had an mis-image of you in my head. But I guess I must say what surprised me is how young you look! Your writing is so … I don’t know, full of wisdom and world-weariness (heh!), and I guess I pictured you looking more serious and less … curly? Ha! Oh, I crack myself up.
So you go get ’em, curly — maybe they’ll even open up a starbucks in Morocco for you. Or at least send you on your way with a year’s supply.
January 21, 2008 at 1:07 am
Wacky Mommy
I could drink the hell out of a cup of coffee.
January 21, 2008 at 7:04 am
nan
I don’t know why, but I am ALWAYS surprised when I see a picture of someone and they are WHITE. Even though I KNEW, you know? I thought I had grown out of that till today.
When I was eleven, I went to England with my grandmother and the one thing that struck me was ALL THE WHITE PEOPLE. They were EVERYWHERE! My Gran couldn’t stop laughing at me.
Okay, now y’all stop laughing at me. We don’t have starbucks here, but we have a sort of local copy. Same thing, frou frou, great coffee, expensive cookies. They musta seen a picture! But I. I? Have coffee beans drying on my deck as we speak. Arabica. Ha!
January 21, 2008 at 4:56 pm
Carrie
Okay, Kris, your picture of the baby in Starbucks made me laugh out loud. What an expression!
Starbucks. . i must admit, I am a decaf coffee drinker now, and that is rarely. I have switched to tea. . .the caffiene from half of a grande regular makes me ill for a day. Not sure what happened, to my system, but i am definitely a calmer person now. 🙂 I also learned from my fiance how to make chai at home, and that is what I now crave. . .mmmm. . .spicy, creamy, sweet, hot chai . . .
BTW, my Dad is a total coffee drinker–black coffee, of course. He prefers Timmy’s (yes, Tim Horton’s is in Ohio!), but has it on good faith that “Seattle’s Best Coffee”. . .is owned by Starbucks. No fooling!
January 23, 2008 at 2:03 pm
cce
I think capturing that light was well worth the admonishment. Having been a photography major in a different life, I’m no stranger to surreptitious snapping, but I’ve never heard of a restaurant, a public forum, prohibiting photos. Asinine!
January 23, 2008 at 4:54 pm
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January 28, 2008 at 8:46 am
AuthorMomWithDogs
OMG! You could win a look-alike contest with a friend of mine.
And is the whole world getting too weird or what?
Hoping your mom enjoyed her outing and is holding up okay.
April 25, 2008 at 3:28 pm
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July 27, 2008 at 4:21 pm
fearingfearitself
I work at Starbucks. Apparently this was a total exaggeration of the media policy. You couldn’t, for example, take pictures there and publish them in the newspaper. But the guy was just being an ass.
February 16, 2009 at 7:30 pm
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